Privacy Policy
Last updated: July 2026
This Privacy Policy explains how YWS LLC ("Solemate", "we") collects, uses, and protects your information when you visit our site or place an order.
Information we collect
- Order & contact info — name, email, shipping/billing address, phone, and order details.
- Payment info — processed securely by our payment providers; we do not store full card numbers.
- Device & usage data — IP address, browser, pages viewed, and cookies/tracking technologies.
How we use it
- To process and deliver your orders and provide customer support.
- To send order updates and, with your consent, marketing emails (you can unsubscribe anytime).
- To improve our site and, via advertising tools, to show relevant ads.
Who we share it with
We share data only with service providers who help us run the business, including: Shopify (e-commerce platform), payment processors, shipping carriers, email/marketing tools, analytics, and advertising platforms such as Meta and Google. We do not sell your personal information.
Cookies
We use cookies and similar technologies for site functionality, analytics, and advertising. You can control cookies through your browser settings.
Your rights
Depending on where you live (e.g., under GDPR or CCPA), you may have the right to access, correct, delete, or port your data, and to opt out of marketing or the "sale/sharing" of personal information. To exercise these rights, contact support@solemate.com.
Data retention & security
We keep your information only as long as needed for the purposes above and take reasonable measures to protect it. No method of transmission is 100% secure.
International transfers
Your information may be processed in the United States and other countries where our providers operate.
Children
Our site is not directed to children under 16, and we do not knowingly collect their data.
Changes
We may update this policy; the "last updated" date reflects the latest version.
Solemate is a brand operated by YWS LLC, a Delaware limited liability company. Registered office: 262 Chapman Rd, Ste 240, Newark, DE 19702, USA. Questions? support@solemate.com.
Note interne (à retirer) : modèle standard à faire relire ; remplace l'email support et le domaine par les vrais.